EscapeAll.com collects and uses information you provide to us. When you make a Reservation, you are asked for your name, email address and mobile number. Additionally, for security reasons, we collect data regarding your computer such as your IP address, browser, and the language you used.
The reasons why we ask for your personal information is:
- Reservations: We mainly use your personal data for managing your online reservations, sending Sms with Verification Code, Confirmation, Alternation, Cancelation and Review email for the service you booked, ensuring the best possible service and the security of your data.
- Customer service: We might use your personal data to provide customer service and respond when you need us.
- Reviews: Next of each review you submit we display the firstName and the initial of your lastname if you do not have an account, and you full display name if you do have an account.
- Marketing: We may use your personal information to contact you and inform you of special and new offers. You can unsubscribe from email marketing communications quickly, easily and at any time. All you need to do is click on the 'Unsubscribe'.
EscapeAll.com has the right to keep records and process personal data of the visitors of this site, as this is necessary for its proper operation and development, and may use it for advertising purposes.
We’ll keep your personal data for as long as we think it's necessary to enable you to use our services or to provide our services to you (including maintaining your user account, if you have one), to comply with applicable laws, resolve any disputes and otherwise to allow us to conduct our business, including to detect and prevent fraud or other illegal activities.
In addition, EscapeAll.com maintains a record of your cancellations and may inform the affiliates about an increased probability of cancellation based on your history. Accordingly, notification to our partners is made in the event of simultaneous / close reservation on more than one of our cooperating companies.These notifications are made in the context of improving service provision and preventing last-minute cancellation.
Third Party Service Providers: We may use service providers to process your personal data on our behalf. This processing is done for a variety of purposes, including sending promotional material. Third-party providers are bound by terms of confidentiality and may not use your personal data for other purposes.
Under European General Data Protection Regulation law (GDPR), we apply reasonable procedures to prevent unauthorized access and misuse of personal data.
At any time you have the option to exercise all the rights provided by the law regarding the processing of your personal data by sending your request using our Contact
If you choose to Sign up and have a user profile, by default, all the information displayed in your profile is public and accessible for every Internet user.
After Sign up, you may choose to have a private profile at your profile settings. All the information displayed in private profiles is visible only by your friends, however, your name, profile and avatar image are still public and accessible for every Internet user. Finally, EscapeAll.com will add automatically all Reservations to your profile, when using the cell number registered in your profile.